Operational excellence is the heartbeat of sustainable value creation. In senior living, margins and resident outcomes rise and fall based on the operator’s ability to execute with discipline.
This includes:
Strong leadership is not optional; it’s the only path to predictable performance and regulators.
Compliance is not paperwork; it’s risk management.
Enroll NowOur approach integrates regulatory rigor into the operating system:
The result: fewer deficiencies, lower liability, and higher trust from families, investors,
Most operators track too much and act on too little. We focus on the KPIs that truly matter:
When leaders focus on the right metrics, profitability becomes intentional—not accidental
Our programs are designed for Academic Rigor, with each course aligning with premier university standards, featuring clear learning objectives, and ensuring you're immediately prepared to apply your skills. This is paired with Industry Relevance, as our curriculum is informed by leaders across investment, development, and and operations, providing you with the most current, crucial insights. The result is Cross-Disciplinary Mastery, where you become fluent in capital, care, and technology, graduating ready to drive measurable results across every corner of the industry.
info@IOSLacademy.com
+1 (786) 981 7681
Overview of how senior living evolved, from early care homes to today’s hospitality-focused communities.
Basics of supply, demand, NOI drivers, and simple underwriting for senior living investments.
Core economic concepts that shape senior housing demand, pricing, wages, and investment returns.
Hands-on basics of Excel modeling, using AI tools to speed projections, scenarios, and analysis.
How aging, longevity, and migration trends shape local senior housing demand and market potential.
Frameworks to evaluate, select, and oversee operators to drive performance and protect capital.
Survey of AI, sensors, and digital tools transforming operations, safety, and resident experience.
Key operating levers: census, staffing, expenses, compliance, and service quality fundamentals.
Systems for operational excellence, KPIs, and aligning teams, culture, and processes to goals.
In-depth look at regulations, licensing, surveys, and building a proactive compliance program.
How to evaluate, implement, and optimize technology stacks in senior living communities.
Strategies for serving niches such as memory care, luxury, middle-market, and age-in-place.
Designs strategic marketing and community engagement to build trust and drive occupancy.
Hiring, developing, and retaining leaders; succession planning and values-based leadership.
Sales systems, tours, follow-up, and CRM discipline to convert leads and grow occupancy.
Applies hospitality best practices to dining, activities, and service touchpoints in communities.
Creating themed communities and brands that resonate with targeted lifestyles and identities.
Advanced insurance strategies, risk mitigation, and practices to avoid and manage litigation.
Understanding family roles, dynamics, and decision journeys to support better care decisions.
Basics of elder law, guardianship, POAs, and estate planning considerations for operators.
Programming and events that engage families, deepen loyalty, and support retention.
Overview of startup ecosystems, venture capital, and innovation trends in aging and care tech.
Using AI to streamline operations, reduce waste, and manage expenses across the community.
AI-driven personalization of care plans, monitoring, and resident engagement.
Applying AI to prospecting, lead scoring, campaigns, and sales coaching in senior living.
AI tools for scheduling, recruiting, retention analytics, and workforce planning.
Deep-dive into evaluating operators and conducting thorough due diligence before partnering.
Techniques for segmenting markets and building a geographically balanced portfolio.
Enterprise-level risk management, insurance programs, and crisis response planning.
Turnaround strategies for distressed communities, from diagnosis to execution and culture reset.
Building partnerships across the healthcare continuum to improve care transitions and outcomes.
Working with hospital systems on referrals, integration, and joint care initiatives.
Advanced AI and machine learning use cases for clinical, financial, and operational gains.
Integrating AI with EHRs, documentation workflows, quality programs, and compliance.
AI-enabled safety: falls, wandering, incident prevention, and real-time alerts.
Optimizing staffing, procurement, and processes with AI-driven operational insights.
Using AI for forecasting, budgeting, and performance dashboards for leaders and investors.
Fundamentals of selecting operators, from track record review to culture and alignment checks.
How geography, clustering, and dispersion affect risk, oversight, and performance.
Evaluating operator focus, diversification, and distractions across service lines and regions.
End-to-end playbook for planning, piloting, and scaling AI initiatives in communities.
Change-management tools to drive adoption of new technology with staff, residents, and families.
Ethical, legal, and regulatory issues at the intersection of AI, data, and elder care.
Doctoral-level seminar on emerging models, innovations, and research in senior living.
Independent dissertation or applied project tackling a real-world senior living question.
Designing long-term talent pipelines, academies, and HR systems for the sector.
Doctoral look at hospitality strategy, service standards, and brand building in senior living.
Using AI and big data to predict risk, personalize wellness, and improve resident outcomes.
Advanced perspectives on memory care, Alzheimer’s, dementia, and next-generation therapies.
Deep-dive into evaluating operators and conducting thorough due diligence before partnering.
